Explore information related to plesk error


Plesk error AH01075: Error dispatching request to - Fix it Now ?


This article covers methods to resolve 504 Gateway Time-out Plesk error which happens when there is an Execution of the PHP code of the website which takes longer than the specified timeout.

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Plesk git authentication failed - Fix it Now ?


This article covers how to authenticate via HTTP when connecting to a remote Git repository in Plesk. HTTP/HTTPS authentication is not supported.

Authentication should be performed with an SSH key generated by Plesk (refer to Use SSH Connection for details).

It is possible to use HTTP/HTTPS protocol only if a repository does not require authentication.

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Plesk : error reading data from FastCGI server - Fix it Now ?


This article covers methods to resolve Plesk: Error reading data from fastcgi server. Basically, in most cases, this plesk error occurs when there are Corrupted WordPress plugins.

To fix Plesk error,  Connection reset by peer: mod_fcgid: error reading data from FastCGI server,

  • Log in to Plesk.
  • Deactivate one by one all plugins for the website at Domains > example.com > WordPress > Plugins until the issue is fixed.
  • Re-install or delete the plugin.

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Error – Cannot find a valid baseurl for repo: base - Fix it Now ?


This article covers methods to resolve Error – Cannot find a valid baseurl for repo: base. 

To get rid of these error messages and make it possible to update OP5 Monitor you need to change your Centos Base repos in /etc/yum.repos.d/CentOS-Base.repo as follows:

#mirrorlist=http://mirrorlist.centos.org/?release=$releasever&arch=$basearch&repo=os&infra=$infra
baseurl=http://vault.centos.org/centos/$releasever/os/$basearch/

Comment out all mirrorlist lines, remove the comment from baseurl and change it to "vault.centos.org". 

This way yum will stop complaining and you will be able to use the OP5 repos.

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The plesk-php7x-fpm service crashes during the reload after domain name change - Fix it Now ?


This article covers how to resolve Plesk error, The plesk-php7x-fpm service crashes during the reload after domain name change. 


To fix this error, you need to update Plesk via a command-line interface:

1. Connect to a Plesk server via SSH (Linux) / RDP (Windows Server).

2. Run Plesk Installer Update (on Windows Server, start a command prompt as an Administrator):

plesk installer update

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Plesk error Unable to import the dump - Fix it Now ?


This article covers methods to fix database error in Plesk. 


To fix this Plesk database issue:

1. Start by Checking the version of your SQL server with:

# plesk db -Ne "select version()"

2. Make sure that collation mentioned in the error message is not available in MySQL server:

# plesk db -e "show collation" | grep uft8_general_ci

3. So you have to upgrade MariaDB to version 10.1 or 10.2 on the destination server.


How to upgrade Plesk MySQL 5.5 to 5.6/5.7 or MariaDB 5.5 to 10.X on Linux?

By default, Ubuntu 20.04 is shipped with MariaDB 10.3.

1. For security reasons, create a database dump of all databases with the following command:

MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysqldump -u admin --verbose --all-databases --routines --triggers > /tmp/all-databases.sql

2. Stop MariaDB:

$ service mariadb stop

3. Install repositories from Setting up MariaDB Repositories page:

# apt-get install software-properties-common
# apt-key adv --fetch-keys 'https://mariadb.org/mariadb_release_signing_key.asc'
# add-apt-repository 'deb [arch=amd64,arm64,ppc64el] https://mirror.truenetwork.ru/mariadb/repo/10.4/ubuntu focal main'

4. Create a backup of all MySQL data:

$ cp -v -a /var/lib/mysql/ /var/lib/mysql_backup

5. Start an upgrade with the following command. Leave all fields empty when asked for a 'root' user password:

$ apt-get update
$ apt-get install mariadb-server

6. Start the MariaDB service:

# service mariadb start

7. Upgrade MySQL databases:

MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql_upgrade -uadmin

8. Restart mysql service:

$ service mariadb restart

9. Execute the following commands to update package version inside Plesk:

# plesk bin service_node --update local
# plesk sbin packagemng -sdf

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Plesk Webmail Server Not Found - Fix it Now ?


This article covers methods to resolve the Plesk error "Webmail Server Not Found" which can happen while opening webmail/domain in a browser or when we issue Let's Encrypt on the domain. The main reason for this error is that the Webmail / domain does not resolve correctly in global DNS system because Plesk server is not set up to manage DNS.

To use DNS with a Plesk server:
1. DNS Server should be installed in Plesk Installer.
2. Log into Plesk and find your Name Servers in Plesk > Domains > example.com > DNS Settings, take the "value" for the record type "NS".
3. Then, it is required to change Name Server for your domain at your domain registrar's account.

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Plesk error Access to the path is denied - Fix it Now


This article covers Plesk Access to the path is denied error. For instance, while trying to access http://example.com/testfolder/test.aspx, it produces the error:

Access to the path %plesk_vhosts%example.com\httpdocs\testfolder is denied

This signifies that the Required system user and/or permissions are not configured properly for the directory %plesk_vhosts%example.com\httpdocs\testfolder in Plesk.


To fix this Plesk error:

1. Connect to the server via RDP.

2. When default permissions on the domain folder are lost, the following actions can be performed to restore them:

i. For Plesk 12.5, Onyx and Obsidian:

"%plesk_cli%\repair.exe" --repair-webspace-security -webspace-name example.com

If it is necessary to repair permissions for all domains, the following command should be used:

"%plesk_cli%\repair.exe" --repair-all-webspaces-security

Also, Plesk Reconfigurator could be used: in the Windows Start menu, select All Programs > Plesk > Plesk Reconfigurator and select Repair Plesk installation > Plesk Virtual Hosts Security > Check .

ii. For Plesk before 12.5:

Go to the Domains page, mark the required domains, and click on the Check permissions button.

Then uncheck the Check-only mode checkbox and click OK .

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Internal error Account getPassword cannot decrypt password to be plain - Fix this Plesk error Now


This article covers how to resolve Plesk error, 'Internal error: [Account :: getPassword] cannot decrypt password to be plain'. It happens when A database user whose password is encrypted can now import and export the domain database after providing the database password.

However this issue is resolved in Plesk Obsidian.


To fix this Plesk error:

1. Updating Plesk via the Plesk interface

Make sure that port 8447 is opened in a firewall. If it is closed and cannot be opened for some reason, use the command-line instructions.

i. In Plesk, go to Tools & Settings and click Updates and Upgrades.

ii. On the Updates and Upgrades page, click Update Components.

iii. Click Continue to begin the update procedure.

2. Updating Plesk via a command-line interface

i. Connect to a Plesk server via SSH (Linux) / RDP (Windows Server).

ii. Run Plesk Installer Update (on Windows Server, start a command prompt as an Administrator):

plesk installer update


By default, Plesk installs updates automatically by means of the Plesk daily task (executed every night), if the option Automatically install Plesk updates is enabled at Tools & Settings > Update Settings.

During the update process:

1. Plesk may go offline for several minutes, if updates require a Plesk restart

2. Websites will stay online

Note: If a service component is going to be updated, its service will be restarted.


To find out what Plesk update is currently installed on the system, go to the Home page > System Overview.

Alternatively, execute the following command in a command-line interface:

plesk version

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ERROR: PleskDBException: Unable to connect to database - Fix it now


This article covers methods to resolve error: pleskdbexception: unable to connect to database which triggers as a result of various reasons that include InnoDB engine corruption, disk space full, data directory not completely restored or recovered, and so on. 

The reason of this error is due to disk full and you need to delete extra file from my linux Server.

fslint is a Linux utility to remove unwanted and problematic cruft in files and file names and thus keeps the computer clean. A large volume of unnecessary and unwanted files are called lint. fslint remove such unwanted lint from files and file names.


To Clear RAM Memory Cache, Buffer and Swap Space on Linux:

1. Clear PageCache only. # sync; echo 1 > /proc/sys/vm/drop_caches.

2. Clear dentries and inodes. # sync; echo 2 > /proc/sys/vm/drop_caches.

3. Clear PageCache, dentries and inodes. # sync; echo 3 > /proc/sys/vm/drop_caches.

4. Sync will flush the file system buffer. Command Separated by “;” run sequentially.


To find largest files including directories in Linux is as follows:

1. Open the terminal application.

2. Login as root user using the sudo -i command.

3. Type du -a /dir/ | sort -n -r | head -n 20.

4. du will estimate file space usage.

5. sort will sort out the output of du command.


To uninstall an RPM package:

1. Execute the following command to discover the name of the installed package: rpm -qa | grep Micro_Focus. This returns PackageName , the RPM name of your Micro Focus product which is used to identify the install package.

2. Execute the following command to uninstall the product: rpm -e [ PackageName ]

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Plesk Panel Database issues


This article covers the different #Plesk database errors. The main reason for database issues in Plesk is the misconfiguration of the PSA database.
Plesk employs the native functionality of database management tools for checking and repairing databases.
For example, for #MySQL databases it uses the mysqlcheck utility.

To check and repair a #database:
1. Go to Websites & Domains > Databases > Check and Repair in a database tools pane.
2. If problems are found, click the link See Details and Resolve.
3. The list of tables and corresponding problems will open.
For MySQL databases, you can choose the tables that you would like to repair.
For Microsoft SQL databases, you can repair an entire database only.
Click Repair Selected (for MySQL) or Repair (for Microsoft SQL).

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New files of configuration for Apache error in Plesk


This article will guide you on methods to fix the Plesk error : new files of configuration for Apache.
The causes of this Plesk error:
1. Mailman package is not installed.
2. Database related error.
3. PHP memory issue.
To fix this Plesk issue:
Mailman package is not installed
When you try to reconfigure the domain, you will get the following error.
# /usr/local/psa/admin/sbin/httpdmng --reconfigure-all
No valid mailman bindir detected
So, in this case it is clear that the issue is causing because the mailman package is missing.
To fix the issue, you can follow the steps mentioned below.
a) Download and install the mailman package from  http://autoinstall.plesk.com
b) After that remove all entries from the ‘Configurations’ table of the ‘psa’ database.
mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa -e"delete from Configurations"
c) Remove all ‘Include’ records from configuration files and all content from the directory below:
# sed -i /Include/d /usr/local/psa/admin/conf/ip_vhosts_bootstrap.conf&& sed -i /Include/d /usr/local/psa/admin/conf/vhosts_bootstrap.conf&& sed -i /include/d /usr/local/psa/admin/conf/nginx_vhosts_bootstrap.conf&& sed -i /Include/d /usr/local/psa/admin/conf/webmail_horde_bootstrap.conf&& sed -i /Include/d /usr/local/psa/admin/conf/webmail_atmail_bootstrap.conf&& sed -i /Include/d /etc/httpd/conf.d/zz010_psa_httpd.conf&& rm -f /usr/local/psa/admin/conf/generated/*
d) Now you can reconfigure and that will fix the issues.
/usr/local/psa/admin/bin/httpdmng --reconfigure-all
This will resolve the error.

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Plesk error Unable to update Web Statistics


This guide will help you to resolve #Plesk #error Unable to update #Web #Statistics. We can update web statistics urgently without even waiting for 24 hours by executing a command in the #command prompt.

The web-statistics calculation in Plesk does not work: The values at #Tools & #Settings > Traffic Usage by Domains (under Statistics) are not updated.

When manually recalculating the statistics for a domain, the operation fails with the following error message:

/usr/local/psa/admin/sbin/statistics --calculate-one --domain-name=example.com

WARNING during statistics_collector execution: : statistics_collector: Unable to parse pending domains traffic line: ?:: 2014-10-2 smtp 0

System error 11: Resource temporarily unavailable 

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Plesk DNN install Service Unavailable error


This article will guide you on how to install DNN for our customers. In order to fix the Service Unavailable Error we should check whether the Dedicated application pool option is enabled in Plesk before DNN install.

A 503 Service Unavailable Error is an HTTP response status code indicating that a server is temporarily unable to handle the request. This may be due to the server being overloaded or down for maintenance.

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