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Roundcube empty startup greeting

This article will guide you on methods to resolve #Roundcube empty startup greeting error which occurs due to many reasons which include improper configuration of SSL, network #problem, firewall #error and so on.

Roundcube is a webmail client with strong security features and extensive customization options from its plugin repository.

It is important to set Roundcube config file as follows:

$config['default_host'] = 'imaps://domain.tld';

// TCP port used for IMAP connections

$config['default_port'] = 993;


To fix cPanel Roundcube Webmail "An error occurred":

This error indicates a potentially corrupt index file. 

1. establish an SSH session with the server and navigate to:

/home/<username>/mail/<domain name>/<email account name>/

2. Find dovecot.index and rename it to dovecot.index.bak.

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MySQL error log cPanel

This article will guide you on more information about MySQL error logs and methods to resolve its errors. 

You will learn how to fix MySQL errors, crashes and other unexpected behavior from #MySQL. 

To view mysql error logs:

1. edit /etc/my.cnf [mysqld] log=/tmp/mysql.log.

2. restart the computer or the mysqld service service mysqld restart.

3. open phpmyadmin/any application that uses mysql/mysql console and run a query.

4. cat /tmp/mysql.log ( you should see the query ).

To Clear cPanel Error Log:

1. Login to your server using an #SSH client.

2. To clear the #Apache #errors, type the following and press Enter. cat /dev/null> /usr/local/apache/logs/error_log.

3. To delete PHP error_log files, type the following and press Enter. find /home -type f -name error_log -delete.

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SMTP Error 451

This article will guide you on different methods to resolve #SMTP #error 451 which occurs due to the receiving server rejecting your email. 

This can happen for a number of reasons but most likely is due to the recipients server being overloaded with #messages.

To fix SMTP Error: Failed to connect to server:

1. Modify the #firewall rules on the server to allow outbound connections on #ports like 465.

2. Modify the SMTP restrictions on the server.

3. Edit #PHPMailer settings like Host, Port etc.

4. Correct #DNS resolution for mail server.

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RoundCube CONNECTION FAILED Database Error

This article will guide you on the different methods to fix Database Error: Connection Failed error shows up due to database errors or #PHP #errors. 

Establishing a Database Connection #Error basically means that for some reason or another the PHP code was unable to connect to your #MySQL database to retrieve the information it needs to fully build that page. That's why the error is always shown on a blank page because there is no information about your site as it is not connected to your database.

Establishing a Database Connection Error Occur due to:

1. Incorrect Login Credentials.

2. Corrupt #Database

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Webmail timeout issue in DirectAdmin


This article will guide you on how to resolve #timeout #error in #webmail in #DirectAdmin. Generally, webmail timeout issue can occur if the timeout value is exceeded.
The term timeout or time-out has several meanings, including: A network parameter related to an enforced event designed to occur at the conclusion of a predetermined elapsed time.
To fix Webmail timeout error in DirectAdmin:
Modify the config file "/var/www/html/webmail/inc/config.php" or in /var/www/html/webmail/inc/config.security.php
and set
Code:
# Session timeout for inactivity
#
$idle_timeout = 10; //minutes
to whatever value you need.

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How to resolve Roundcube Webmail Login Failed error

As part of our Server Support Services, we have helped clients to solve Roundcube related bugs.

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