Sometimes, with the SolusVM cPanel Installation template, we may find that the installation is unable to complete:

SolusVM cPanel installation loses network connectivity

Here at Ibmi Media, as part of our Server Management, we regularly help our customers to perform related SolusVM queries.

In this context, we shall look into how we can fix the SolusVM cPanel installation error easily.

Nature of SolusVM cPanel Installation unable to complete error

As earlier mentioned, sometimes ehrn trying to install SolusVM cPanel, we were unable to complete the process.

During the installation process, the installation stops at a certain point with the below error:

2020-07-23 04:38:30 1372 [1361] (DEBUG): Retrieving http://httpupdate.cpanel.net/cpanelsync/11.88.0.13/cpanel/scripts/fix-cpanel-perl.xz to the fix-cpanel-perl.xz file...
2020-07-23 04:38:31 1372 [1361] (DEBUG): Retrieving http://httpupdate.cpanel.net/cpanelsync/11.88.0.13/cpanel/scripts/fix-cpanel-perl.xz.asc to the fix-cpanel-perl.xz.asc file...
2020-07-23 04:38:31 1848 [1195] (DEBUG): - ssystem [END]
2020-07-23 04:38:31 1850 [1195] ( INFO): The system set the clock to: Thu Jul 23 04:38:31 2020

Generally, with the users who have experienced the SolusVM template issue, the issue is with the status of SELinux.

We strongly recommend we disable the SELinux to prevent issues with installation regardless of the environment the administrators install cPanel on.

How to Disable SELinux ?

In order to make the system compatible with cPanel & WHM, we need to disable SELinux.

To disable SELinux security features, we use either of the following steps:

1. Use the graphical interface to disable SELinux while we configure the operating system, and then reboot the server.

2. Edit the /etc/selinux/config file to set the SELINUX parameter to disabled, and then reboot the server.

The contents of the /etc/selinux/config file will resemble the following example:

# This file controls the state of SELinux on the system.
# SELINUX= can take one of these three values:
# enforcing - SELinux security policy is enforced.
# permissive - SELinux prints warnings instead of enforcing.
# disabled - No SELinux policy is loaded.
SELINUX=disabled
# SELINUXTYPE= can take one of these two values:
# targeted - Only targeted network daemons are protected.
# strict - Full SELinux protection.
SELINUXTYPE=targeted

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