Blog
- Home
- Blog
Google Cloud SDK error "Unzip Failed: Error opening zip file" - Fix it Now ?
This article covers how to fix Google Cloud error, "Unzip Failed: Error opening zip file". Basically, the Google Cloud SDK setup wizard triggers the "Unzip Failed: Error opening zip file" error mainly due to firewall restrictions.
To fix this error, do the following:
- close your proxy.
- add a new env: CLOUDSDK_PYTHON=\your Python27 path\python.exe
Broken Docker Swarm Cluster - Fix it Now ?
This article covers methods to fix Broken Docker Swarm Cluster. To resolve this error, simply Reinitialize docker swarm cluster.
.env file not showing in cPanel – Fix it Now ?
This article covers methods to resolve .env file not showing in cPanel. Basically, the '.env' file not showing in cPanel can happen when the "show hidden files" option is turned off in the File Manager.
To Show .env hidden files in File Manager:
- Log in to your cPanel.
- Under Files click File Manager.
- Slick Settings in the upper right corner.
- Select your Document Root and check the box for Show hidden files and click Save.
To display .htaccess file:
- Login to your cPanel.
- Under the Files section, click on File Manager.
- Locate your .htaccess file, you may have to show hidden files.
How FCR improves Customer Satisfaction
This article covers how to use First contact resolution to increase customer satisfaction. Basically, The role of First contact resolution or FCR is important in improving customer service satisfaction. First Call Resolution (FCR) is a term used in call and contact centres to measure the number of customer support queries successfully resolved first time.
Best Practices to increase your first call resolution rate in no time:
- Create an informative knowledge base.
- Require minimal customer effort.
- Get clear on the issue.
- Be precise and don't overwhelm.
- Anticipate customer needs.
- Empower your customers.
- Answer all of their questions.
- Provide your team with quality training.
NCPA For Passive Checks – Using Nagios Remote Data Processor
This article covers how to configure NCPA For Passive Checks.
This guide will help you to configure the Nagios Cross Platform Agent (NCPA) to send passive check results to Nagios XI or Nagios Core using Nagios Remote Data Processor (NRDP).
Check results received from external devices / applications is what defines a Passive check. It's the responsibility of the external devices / applications to send the check results through, all Nagios [XI / Core] does is wait for the results (as opposed to Active checks where Nagios [XI / Core] is responsible for performing the check on a schedule).
Passive checks reduce the load on your Nagios [XI / Core] server by reducing the number of active checks run. Passive checks are also useful for security-related and asynchronous events you wish to monitor.
WMI errors in Nagios – How to Troubleshoot and fix ?
This article covers methods to troubleshoot different WMI errors in Nagios.
