×


Category: Server Management Service


Install Docker Swarm Cluster on Debian 10 -Step by Step Process ?

This article covers how to install Docker Swarm Cluster on Debian 10. Docker Swarm is a tool used to orchestrate docker hosts. We can create a high availability and a high performance Docker cluster with applications distributed among the hosts. Docker swam uses a manager host and worker nodes architecture. You can have one or several manager nodes in your docker swarm cluster. The manager nodes uses the native Docker API and share the database of the Docker Swarm cluster with the worker nodes. The manager hosts maintain the cluster state, schedule tasks and handle the HTTP API endpoints.


Enable Memcached Support In Nagios - How to do it ?

This article covers how to enable Memcached for our customers. You can setup one or more memcached servers (hosts) for use by Nagios XI.

Each memcached host must have its firewall configured to allow traffic on TCP port 11211 to allow Nagios

XI to contact the memcached server. 


To create the firewall rules, run the commands:

$ ufw allow proto tcp from any to any port 11211
$ ufw reload


Google Cloud SDK error "Unzip Failed: Error opening zip file" - Fix it Now ?

This article covers how to fix Google Cloud error, "Unzip Failed: Error opening zip file". Basically, the Google Cloud SDK setup wizard triggers the "Unzip Failed: Error opening zip file" error mainly due to firewall restrictions.

To fix this error, do the following:

  • close your proxy.
  • add a new env: CLOUDSDK_PYTHON=\your Python27 path\python.exe


Broken Docker Swarm Cluster - Fix it Now ?

This article covers methods to fix Broken Docker Swarm Cluster.  To resolve this error, simply Reinitialize docker swarm cluster. 


.env file not showing in cPanel – Fix it Now ?

This article covers methods to resolve .env file not showing in cPanel. Basically, the '.env' file not showing in cPanel can happen when the "show hidden files" option is turned off in the File Manager. 


To Show .env hidden files in File Manager:

  • Log in to your cPanel.
  • Under Files click File Manager.
  • Slick Settings in the upper right corner.
  • Select your Document Root and check the box for Show hidden files and click Save.


To display .htaccess file:

  • Login to your cPanel.
  • Under the Files section, click on File Manager.
  • Locate your .htaccess file, you may have to show hidden files.


How FCR improves Customer Satisfaction

This article covers how to use First contact resolution to increase customer satisfaction. Basically, The role of First contact resolution or FCR is important in improving customer service satisfaction. First Call Resolution (FCR) is a term used in call and contact centres to measure the number of customer support queries successfully resolved first time.


Best Practices to increase your first call resolution rate in no time:

  • Create an informative knowledge base.
  • Require minimal customer effort.
  • Get clear on the issue.
  • Be precise and don't overwhelm.
  • Anticipate customer needs.
  • Empower your customers.
  • Answer all of their questions.
  • Provide your team with quality training.