Web Solutions and Technical Support Resources





Roundcube empty startup greeting

This article will guide you on methods to resolve #Roundcube empty startup greeting error which occurs due to many reasons which include improper configuration of SSL, network #problem, firewall #error and so on.

Roundcube is a webmail client with strong security features and extensive customization options from its plugin repository.

It is important to set Roundcube config file as follows:

$config['default_host'] = 'imaps://domain.tld';

// TCP port used for IMAP connections

$config['default_port'] = 993;


To fix cPanel Roundcube Webmail "An error occurred":

This error indicates a potentially corrupt index file. 

1. establish an SSH session with the server and navigate to:

/home/<username>/mail/<domain name>/<email account name>/

2. Find dovecot.index and rename it to dovecot.index.bak.

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DEBIAN_FRONTEND noninteractive in Docker

This article will guide you on why you should not set the DEBIAN_FRONTEND value to noninteractive is a 'cosmetic' change. If you really need to change its setting, make sure to change it back to its default value afterward. Simply prepending an apt command with DEBIAN_FRONTEND=something does not persist after the single command to which it is applied. 

apt-get update downloads the package lists from the repositories and "updates" them to get information on the newest versions of packages and their dependencies. 

It will do this for all repositories and PPAs.

To Preserve Configuration Files:

During package installation or upgrade, Debian may wish to prompt the user on overwriting a configuration file. 

This preference can be appended to the installation command:

apt-get install -q -y \
-o Dpkg::Options::="--force-confdef" \
-o Dpkg::Options::="--force-confold" \
postfix

This command will instruct the installer to quiet any messages, assume yes, and then upgrade configuration files if no changes are present in the new package.

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Manage KVM guest virtual machines via virsh commands

This article will guide you on how to use to manage KVM guest virtual #machines using virsh #commands.

virsh is a command line utility for managing virsh guest domains/virtual machines and the #hypervisor.

Linux list a KVM vm guest using #virsh command.

The main command interface used to control both Solaris xVM and guest domains is the virsh command. virsh provides a generic and stable interface for controlling virtualized operating systems.

Many virsh commands act asynchronously. This means that the system prompt can return before the operation has completed.

#KVM lets you turn Linux into a hypervisor that allows a host machine to run multiple, isolated virtual environments called guests or virtual machines (VMs).

To log into VM with Virsh, simply:

1. Open a shell prompt or login using ssh. 

2. Login to a host server called server1. 

3. Use the virsh console command to log in to a running VM called 'centos7' type: virsh console centos7.

The virsh destroy #command initiates an immediate ungraceful shutdown and stops the specified guest virtual machine. 

Using virsh destroy can corrupt guest virtual machine file systems. 

Use the virsh destroy command only when the guest virtual machine is unresponsive.

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Customer Service Strategy Best Methods

This article will guide you on the customer service strategies that we follow to refresh the existing one based on some aspects.

The Purpose of the Service Strategy is to define the perspective, position, plans, and patterns that a service provider needs to be able to execute to meet an organization's #business Outcomes.

There are five major aspects of service design. These are service solutions, management information systems and tools, technology and management architectures and tools, processes and measurement systems.

Winning #Customer #Service #Strategies:

1. Optimize Agent Training. Invest in an agent training program to ensure your agents are empowered and prepared to meet customer needs.

2. Choose the Right Tools..

3. Improve Call Center KPIs..

4. Personalize the Experience..

5. Make Data-Drive Decisions..

6. Optimize Quality Assurance (QA).

7. Offer Omnichannel Support.

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WordPress error This site ahead contains harmful programs

This article will guide you on how to tackle this site ahead contains harmful programs error in #WordPress. 

To remove the #deceptive #site notice, you'll have to first remove the malware on your site. 

Then, submit a review request at Google Search Console to delete the notice. In 1-3 days, Google will update the status and remove the deceptive site warning.

You can check Google's Transparency Report to see if a website is blacklisted due to a Copyright or DMCA claim. 

You can also use Google's #Safe #Browsing Site Status tool.

To fix website that is NOT safe for browsing:

1. Scan your own computer with antivirus and malware detection software and remove all threats.

2. Change passwords to your hosting account (cPanel , plesk, webmin etc.)

3. Change FTP passwords.

4. Verify that your website is infected and remove malicious code.

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WordPress Upload Failed to Write File to Disk error

This article will guide you on how to resolve 'Upload: Failed to Write File to Disk' Error in WordPress. 

The Upload: Failed to Write File to #Disk WordPress error can occur due to a number of reasons. 

The most typical cause of the error is incorrect folder permissions. 

But besides incorrect permissions, this error can also ocurr due to your website exceeding the quota limit of the hosting service.

To fix this #WordPress #error:

1. Try changing the permissions on the wp-content directory to 766. 

2. If you still have problems, try 767, 775 or 777. 

3. Once your uploads are working, change the permissions on wp-content back to 755 again and check that everything still works OK.

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